We recommend securing your date as early as possible, particularly for weddings, summer celebrations, long weekends and larger events. Our calendar can fill quickly during the Okanagan’s busiest event season.

Last-minute inquiries are always welcome, and we’ll always do our best to accommodate your date when availability allows.

Once we’ve discussed your event and finalized your design, you’ll receive a proposal and booking agreement. Your date is secured once the required retainer has been received and the agreement has been signed.

Yes. A non-refundable retainer is required to reserve your event date. The remaining balance is due according to the payment schedule outlined in your proposal.

We understand that plans can change. Date changes are subject to availability and the terms of your booking agreement. Please contact us as soon as possible if your plans change.

We approach balloons as a design element rather than simply party décor.

Every installation is thoughtfully considered around your venue, colour palette, event aesthetic, scale and overall vision. Our goal is to create something that feels intentional, sophisticated and completely at home in your event.

Absolutely.

Whether you have a very specific colour palette or simply know the feeling you want to create, we’ll help bring it together.

You can send us inspiration images, invitations, floral designs, brand colours or Pinterest boards — we’ll use them to develop a cohesive design.

Item descriptionYes. Custom design is at the heart of Ascend.

We’ll consider the space, architecture, event style and desired impact when developing your installation.

We love inspiration.

You are welcome to share images that capture the look you’re drawn to. Rather than copying another designer’s work exactly, we’ll create an original Ascend design inspired by the elements you love.

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We create elegant balloon installations for engagement parties, bridal showers, wedding celebrations, receptions, welcome areas, photo moments and other wedding-related events.

Our designs can be created to complement your florals, stationery, venue and overall wedding aesthetic.

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We create custom installations for corporate celebrations, launches, grand openings, brand activations, conferences and special events.

Brand colours and custom elements can be incorporated into your design where appropriate.

Yes, outdoor installations may be available depending on the location and conditions.

The Okanagan’s summer heat, direct sunlight and wind can affect balloons, so we’ll consider the environment when designing your installation.

For outdoor events, we’ll recommend placement and design options that are appropriate for the conditions.

Will balloons pop in the Okanagan heat?
Extreme heat and direct sunlight can affect latex balloons. They can expand and become more susceptible to popping.

For outdoor summer events, we’ll take temperature, sunlight, wind and placement into consideration when creating your design.

How long will my balloons last?
Lifespan depends on the type of installation and its environment.

Indoor installations generally last longer than outdoor displays. Direct sunlight, heat and wind can significantly shorten the lifespan of balloons.

We’ll help you choose the most appropriate installation for your event and environment.